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Open Monday - Friday, 9am - 5.30pm excluding public holidays and weekends. See contact page for emergency number

Report a Fault

For enquiries please call
01323 894400

If you have a fault or a suggestion regarding your block, please fill in the form below and submit. Once we’ve received your request, we’ll be in touch shortly.

If you matter is urgent, please call 01323 894400 in the first instance.



    Find out how to add our Report a Fault App quickly to your iphone (first example) or android (second example) by watching either of these two short videos.

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    Tribunal hearings

    We have supported numerous clients with disputes at all levels including FTTPC (also known as LVT). Contact us for more information.
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    Newhaven

    • Unit 6,
    • Enterprise Centre,
    • Denton Island,
    • Newhaven,
    • BN9 9BA
    • e: info@charlescox.co.uk
    • t: 01323 894400

    Eastbourne

    • 106 South Street
    • Eastbourne
    • East Sussex
    • BN21 4LZ
    • e: info@charlescox.co.uk
    • t: 01323 894400

    Brighton & Hove

    • 1 Wellington Road
    • Brighton & Hove
    • East Sussex
    • BN41 1DN
    • e: info@charlescox.co.uk
    • t: 01323 894400

    London

    • 52 Grosvenor Gardens,
    • London,
    • SW1W 0AU
    • e: info@charlescox.co.uk
    • t: 01323 894400

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