Open Monday - Friday, 9am - 5.30pm excluding public holidays and weekends. See contact page for emergency number

About/the team

For enquiries please call
01323 894400

Charles Cox Property Group

Charles Cox Property Group is an independent property management company with offices in Newhaven, Eastbourne and Brighton. We manage properties across East Sussex, West Sussex, Surrey and south London. We are the Managing Agents for numerous Leasehold Developments and Unadopted Roads, and we can even help with questions about Assured Shorthold Tenancy’s (AST). Our Letting Department stretches along the coast from Eastbourne to Brighton.

An integral part of our success is our ability to tailor services to clients’ specific requirements, whether they own or share the Freehold, are a Right to Manage Company or a Commonhold.

We provide a uniquely flexible and professional approach to the management of buildings and property. These qualities have led to us being chosen as the preferred Managing Agent by many local Residential Management Companies and Freeholders. 

We are accredited ARMA-Q (Association of Residential Managing Agents) members who promote high leasehold management and professionalism standards to give our clients complete peace of mind. We are also part of Propertymark and have ARLA accredited staff to give you complete peace of mind for letting and managing your rental properties.

In addition to managing buildings, we also provide Company Secretary and Registered Office facilities. Completion and filing of Annual Accounts and other statutory information with Companies House; the issuing of Share Certificates; registration of Directors; organisation of Annual General Meetings; Ground Rent and Service Charge/Rent collections are just a few examples of tasks we undertake for our clients. We also offer a complete review of your rental portfolio, advising and guiding you to obtain the best return on your investment.

Senior Team

Matthew Charles Cox, BSC (Hons)

Owner and Founder

Contact: 01323 403122

Email: matthew@charlescox.co.uk

Matthew Charles Cox, founder and owner of Charles Cox Limited, and has been involved in the Property Sector since 2003. Matthew has experience of all aspects of leasehold and general property management, including the FTTPC (previously known as the LVT), Right to Manage, enfranchisement, fire risk assessments, long term maintenance plans and budgeting. He even has some experience with ASTs.

Matthew has recently expanded his team and moved into larger office space. As Managing Director, his knowledge in the property management industry is extensive and he has a wealth of experience managing hundreds of properties across the south-east. He knows more than most and has an ability to find solutions for those difficult leasehold problems. Matthew studied Business Management, social media and marketing at university and has built up considerable skills in other areas.

Janine Usher, AAT Level 3

Group Director and Head of Accounts

Contact: 01323 403123

Email: janine@charlescox.co.uk

Janine is currently working towards her AAT Level 4 Qualification. Since joining the firm she has developed a high level of proficiency in collecting service charge arrears. Janine also has a background in property development and property accounting. Her training and continued development with our software has further widened her knowledge and experience.

Whilst accounting is an interest of hers, she also has numerous interests outside of the office, travelling, historical sites, reading and socialising being some of these.

Property Management Team

Laura Moniz

Laura Moniz, AIRPM

Associate Director & Head of Block Management

Contact: 01323 403121

Email: lauramoniz@charlescox.co.uk 

Laura has over eight years of experience working in property management. She has an AIRPM qualification, and is working towards her MIRPM and AssocRICS qualifications.

Outside of the office, Laura enjoys paddle boarding (when the weather allows it!), long walks over the Downs with her family, and dog Alfie, and loves cooking. Laura has family in Portugal which she enjoys visiting at every opportunity.

Property Manager Carla Ashdown

Carla Ashdown

Property Manager

Contact: 01323 406281

Email: carlaa@charlescox.co.uk 

Carla has worked in various roles in the property industry for 15 years, and is presently an Affiliate member of the IRPM, and will shortly be working towards an AIRPM qualification.

Carla is currently the safeguarding officer and committee member at her local football club, she enjoys travelling, socialising and the theatre.

Kirsty Harman

Kirsty Harman, AIRPM

Property Manager

Contact: 01323 405346

Email: kirstyh@charlescox.co.uk 

Kirsty has worked as a property manager for over 2 years. Completing her AIRPM qualification and now working towards her MIRPM and AssocRICS qualifications.

In her spare time, you will find Kirsty taking on new sporting challenges and travelling with her family.

Chris Wayman

Chris Wayman

Property Manager

Contact: 01273 003308

Email: chrisw@charlescox.co.uk

From estate agency to residential lettings, Chris has worked in various areas within the property industry over the past 13 years. Now being very much settled within the Charles Cox Group, he has is mind set on working towards his AIRPM qualification to broaden his knowledge ever further.

Being born and based in Sussex his entire life, Chris has a familiarity and good understanding of the area. Chris enjoys holidaying in Thailand and spends most of his spare time immersed within the Sussex countryside, hiking and taking part in amateur photography.

Property Manager

Lachlan Bedford-Cooper, AIRPM

Property Manager

Contact: 01323 401875

Email: lachlanb@charlescox.co.uk

Lachlan has worked as a property manager for over 4 years and has completed his AIRPM qualification and will be working towards his MIRPM Qualification.

In his spare time, Lachlan enjoys cooking and walks in the countryside.

Staff photo of Rayana Betts

Rayana Betts

Property Manager

Contact: 01323 403910

Email: rayanab@charlescox.co.uk

Rayana has over 3 years’ experience in residential property management, having started her career as an administrator and now a property manager. Rayana has completed her exam for ATPI and is eagerly awaiting the results so that she can start to work towards her MTPI and AssocRICS qualifications.

In her spare time, she enjoys spending time with her friends and family, going to the pub and attending gigs.

Lettings Team

James Foster

James Foster, MARLA

Associate Director and Lettings Manager

Contact: 01323 401508

Email: jamesf@charlescox.co.uk 

James joined Charles Cox as Lettings Manager. He oversees the Lettings Department, ensuring that the department runs smoothly, giving the best service to Charles Cox clients. With over 10 years of experience in Lettings, and ARLA qualified James has a proven track record of seeing the Lettings process through from start to finish and advising clients on all things Lettings related as well as new legislation.

James enjoys watching sports, and running in his downtime. When able, he likes to spend time with family and friends.

Lettings Administrator

Abbie Watts

Lettings Administrator 

Contact: 01273 109938

Email: abbiew@charlescox.co.uk

Abbie has worked within the property industry for around 11 years and whilst working in the property industry has gained her NVQ Level 2 and Level 3 in Business and Administration.

In her spare time, she enjoys spending time with her family and walking her golden labrador.

Accounts and Office Team

Karen Adams

Karen Adams, AIRPM, MAAT, DipFM

Associate Director and Head of Service Charges Accounts

Contact: 01323 894400

Email: karen@charlescox.co.uk

Karen is the Head of Service Charge Accounts and Stoneham Block Management since 17th July. With 27 years of experience in finance, project management, and planning for a large Government department, she brings a wealth of knowledge to her role. She holds certifications including AIRPM, MIPRM in progress, full AAT, and part ACCA. As a member of the Association of Project Management (APMP), she stays up to date with industry practices.

Karen resides in Hove and recently became a grandmother. Apart from her professional endeavours, she enjoys reading and socialising. Her dedication and expertise make her an invaluable leader in her current position.

Lara

Lara Sharp

Accounts Administrator

Contact: 01273 109934

Email: lara@charlescox.co.uk

Lara joined the company in June 2022, starting a level 3 business apprenticeship qualification.

She is interested in learning more about property management and accounting and hopes this will be the start of a new career.

‘Having joined the firm for only a month, and knowing very little about property management. I have gained a wide range of knowledge and skills that I hope to expand over time.’

Lara loves travelling to new places, drawing portraits and spending time with her cats.

Tatiana

Tatiana Boncea

Accounts Administrator

Contact: 01323 406196

Email: tatiana@charlescox.co.uk or tatiana@cablerock.co.uk

Tatiana has a strong background in administration and customer service. With her previous involvement in accounting and a genuine passion for the field, she is thrilled to be part of the team. Tatiana is dedicated to furthering her expertise in accountancy and aims to complete her AAT Levels while expanding her knowledge in the field.

Outside of work, Tatiana's interests extend beyond numbers and finance. She possesses a deep love for technology and enjoys channelling her creativity into designing websites for her friends and family during her spare time. She loves nature and tries to spend as much time outdoors. Additionally, she enjoys travelling to explore new places.

Marie Byrne

Marie Byrne

Accounts Administrator

Contact: 01323 401765

Email: marieb@charlescox.co.uk

Marie has a strong background of Finance and Customer Services with over 19 years’ experience working in Finance from managing nationwide accounts, administration tasks and customer services.

Marie would like to learn more about Property Management and aims to complete her AAT Levels and expand her knowledge within the field.

Accounts Administrator

Nicole Rowland-Brown

Accounts Administrator

Contact: 01323 408304

Email: NicoleRB@charlescox.co.uk

I have worked in accounts for 6 years, the last 4 of which have been for property management companies.

I have experience in the day to day running of the financials for properties of all sizes, as well as preparing year end accounts.

I would like to become AAT qualified and expand my knowledge in both accounting and property management.

Accounts Administrator

Hollie Goldsmith

Accounts Administrator

Contact: 01323 894400

Email: hollieg@charlescox.co.uk

Staff photo of Accounts Assistant Hannah Johnston

Hannah Johnston

Corporate Accounts Assistant 

Contact: 01273 109941

Email: hannahj@charlescox.co.uk

Hannah’s career with numbers started in Corporate banking, where she worked with a portfolio of SME businesses, understanding their accounts to secure their lending and help the businesses grow. This led to Hannah having a couple of Limited Companies of her own, where she worked in the main businesses and then ran the accounts and payroll alongside. Most recently, she worked in the Accounts Payable department for a group of Global multi-currency Companies.

Hannah has her AAT Level 2 and is currently working towards her AAT Level 3.

Outside of work, Hannah enjoys her extremely busy family life and loves to travel to sunnier climates as often as she can.

General admin

Andrew

Andrew Marsh

Office & Fleet Manager

Contact: 01323 404840

Email: andrew@charlescox.co.uk

Andrew is currently working towards his MIRPM qualifications and AIRPM. Andrew has a wealth of experience in process management and system set up.

In his spare time he enjoys maintaining his original style classic mini (he has owned it for years) and playing in his band.

Hayley Woollard

Hayley Woollard

PA to Matthew Cox

Contact: 01273 311493

Email: hayleyw@charlescox.co.uk

Hayley first worked within the industry during her Business Administration Apprenticeship with a Social Housing organisation in 2014. Since then, she has worked with several Managing Agents where she has impressed colleagues with her ‘can-do’ attitude, initiative, and ability to juggle many competing priorities. As the PA to Matthew Cox, Hayley ensures that his diary is managed effectively and she’s on hand to provide him with support on a wide variety of tasks.

In her free time, Hayley enjoys days out with family and friends - particularly the theatre, cinema, and music gigs. She’s also a keen video gamer and enjoys the social aspects of it, attending expos/conventions whenever possible.

Laura King

Laura King, AAT Level 3

Consultant

Contact: 01323 403122

Email: laura@charlescox.co.uk

Laura joined Charles Cox as Head of Operations and HR. Laura oversees the operational activities of the business, ensuring that the team are all aware of operational best practices and implementing new technologies. With over 20 years of experience in Management and Operations, Laura has a proven track record of driving organisations to success.

You can find Laura spending time with her friends and family outside of work. When the weather permits, she loves to be out and about with her two dogs exploring the woodlands.

Charles Cox white logo on blue

Samantha LaceBSc (Hons)

Office Administrator

Contact: 01323 894400

Email: info@charlescox.co.uk

Samantha has a number of years’ experience in general office administration and has been with the firm since 2015.

In her spare time, practices person centred counselling and is a signed-up member of the National Trust.

Staff photo of Vicki Freshwater

Vicki Freshwater

Administration Assistant

Contact: 01323 403911

Email: vickif@charlescox.co.uk

Vicki recently joined the admin team bringing her experience of customer service and administration skills.

During her free time, she loves to socialise with friends and family, travel to beautiful hot, sunny countries with clear blue seas and white sand.

Surveyors / Consultants

Charles Cox white logo on blue

Gary EdwardsMRICS

Consultant Surveyor

Contact: 01323 894400

Email: info@charlescox.co.uk

Having worked for local companies for a number of years before becoming an independent consultant surveyor, Gary has built up a wealth of experience in building surveying and land matters.

His experience spans party wall and land ownership issues to long term maintenance planning and building defects.

Stuart Brann

Maintenance and Property Inspector

Contact: 01323 894400

Email: stuart@southcoastpropertyservices.co.uk

Stuart’s role is to check and maintain our residential and commercial properties. He inspects buildings, identifies maintenance needs, and ensures they meet safety standards. He also works with property managers and maintenance teams to coordinate repairs and keep properties in top shape.

In his spare time, Stuart enjoys long walks with his two labradors, and when time allows the occasional round of golf.

Vicky Novis

Vicky Novis

Compliance Administrator

Contact: 01323 401669

Email: vickynovis@charlescox.co.uk

Vicky has worked in finance for over 20 years and is an expert in purchasing, invoicing and credit control with AAT level2. She also has experience in customer services, cashiering, financial services and ensuring standards are met for accreditations. Vicky is our Accounts and Compliance Administrator.

Vicky's weekends revolve around walking her dog Toffee and supporting her family when they are playing football.

Staff photo of Amelia Farley

Amelia Farley

Compliance Administrator

Contact: 01323 401256

Email: ameliaf@charlescox.co.uk

I have worked in a range of different roles over the last few years. I have a lot of customer service experience as well as handling the public and helping my team when needed. Especially working during covid I would aspire to keep not just my customers but co-workers’ spirits high and smiling. I also used my time to volunteer for different youth groups and helped create a small youth drama club for the community. I am part of the compliance team as a Compliance Administrator.

Outside of work I enjoy going to National Trust’s and being able to walk through history and see how people used to live, specifically the regency era. I also enjoy reading a range of genres and creating different worlds and stories from them.

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