Building Compliance

Compliance and the Golden Thread

At Charles Cox, we take building compliance seriously, because safety, transparency, and accountability aren’t just regulatory requirements, they’re essential to the long-term success of any building.

Our bespoke compliance system is designed to maintain and manage the Golden Thread of Information—a core principle of the Building Safety Act. This means we create, capture, and store accurate building information that is up-to-date, accessible, and secure at every stage of a building’s lifecycle.

Whether it’s fire safety documents, risk assessments, resident engagement records, or maintenance logs, our system ensures that all relevant information is easily available to duty holders, residents, and the board of directors.

Our proactive approach helps clients stay ahead of regulatory requirements, reduces risk, and builds trust through complete transparency.

Setting the standard in HRBs Compliance

Section on the compliance system 

Why we’re different: setting the standard in Higher Risk Buildings (HRBs) Compliance

At Charles Cox, we don’t just manage buildings—we take ownership of our responsibility to keep them safe, compliant, and future-proof. In an era of increasing regulation, particularly around Higher-Risk Buildings (HRBs), not all managing agents are prepared. WE ARE.

What sets us apart?

Specialist Knowledge

Our team has in-depth, up-to-date understanding of the Building Safety Act, HRB duties, and golden thread requirements. We don’t wait for change—we lead it.

Dedicated Compliance Team

We recognise that compliance is too big for any single Property Manager to handle effectively. That’s why we’ve assembled a specialist team solely focused on managing all aspects of compliance—so your property manager can focus on service delivery, and you get best-in-class safety oversight.

Purpose-Built Compliance System

Unlike many agents who rely on fragmented spreadsheets or outdated files, our bespoke platform ensures complete visibility, traceability, and control of every critical document—from risk assessments to fire safety strategies.

Accountability Built-In

From resident engagement to safety case reports, we provide clear lines of responsibility and real-time access for duty holders and directors—no chasing, no surprises.

Former Regulators & Industry Experts

Our compliance team includes professionals with real-world experience in fire safety, regulation, and building operations, ensuring we know what’s required—and how to deliver it.

Tailored Support for HRBs

We’re actively managing HRBs and guiding clients through registration, building assessment certificates, resident profiling, and beyond.

Other agents may see compliance as a burden. We see it as a core service—backed by a dedicated team, cutting-edge technology, and unmatched expertise. That’s the Charles Cox difference.